DM 500S PROBLEM WITH CONNECTION

[plovdiv]

Dear sirs,
I have a strange unsolved problem with my dm box. my router is directly connected to my DreamBox. when I am trying to communicate with my box, buy using dream CC or any other tools it is not connecting to my receiver. when I try to search my drembox's IP automatically it comes up with my Routers IP and when I search my routers IP, it gives me the same IP for dreambox & router.
1. When I am searching for my dreambox it gives me router's IP and it gives me the following message(DreamBox login failed)
2. And when I try to put manually my dreambox's IP it gives me the following message (error 10057 in function send socket is not connected).
3. Now even I can not open my dreambox site on my PC, as it’s not excepting my dreambox’s IP.
Before I get this problem suddenly everything were OK. Even before when I won’t it to watch my dreambox’s programme from my PC were ok too.
Now everything gone wrong. I tried to reset couple times my router, but still I get the same problem.
I will be most grateful if someone can assist me what I can do to fix my connection with my router & PC.
Many thanks.
:clapping:

 

[Haggis]

This problem is common with the old dm 500s all you have to do is if u can open the box and look at the socket you plug the Ethernet cable on the inner site of your box it should be 2 leds that is on and flashing if it is not on then it need to be replace 2 capacitors if you have the ability to do so

 

[Ferret]

Hi mate

Have a look in expert setup communication and double check your Dreambox IP has not changed, if DHCP is ticked the IP could of changed.

While your in there make sure dchp is unticked and write down you IP.

Reboot all your kit Router, Dreambox, PC

Then try the IP in DCC again making sure your have the correct router IP too.

Also try another cat5 cable to the Dreambox to be sure.

Ferret

 

[plovdiv]

thank you for replaying my ?, yes i reinstalled my PC programes and then started this problem.
i did all these things which others asked to restart my router and not klick my DHCP, unfortunately i have the same problem. any solution, please

 

[Ferret]

Can you ping your Dreambox's IP from a dos command.

start-run then type cmd

at the prompt type

ping yourdreamboxip


Ferret