after the receiver took a update from openatv it is stuck on boot and it will not take a network update or usb update and it shows no image in it could somebody tell me what i need to do
Thats the same way as the qviart dual. If that is the same then maybe turning off and then when turning on they can press on the remote lots of 11111111, or 222222, 3333333, or 44444444 and this will boot into the different image slots.You should be able to get it into recovery mode?
I think the way to do this might be to power it off at the rear switch first, then power it on using the rear panel switch and at the same time hold down the central button on the front panel?
If that works you should see the word RECO on the front panel and a connected TV should display the recovery menu options?