Dm800se cannot get signal.. help

[T50]

Hello everyone,

I have a problem with my Sunray SR4 ( Dreambox800se ) that it cannot receive signal from my satellite dish.
I changed sat dish, cable, everything, changed receiver image hundred times... possible tunner problem?!

i have a snapshot from my receiver..

Happy New Year

 

[Brummie]

take the lid off and make sure the tuner is pushed into the slot correctly,i have a faulty tuner and it shows up as empty and not like that pic

 

[T50]

so the tunner is not damaged?
It works sometimes and sometimes not.
For example in morning till evening it's ok but in next morning SNR: 0% . What could be the problem?!

 

[Brummie]

my faulty tuner would not work at all,check to see if its loose and like i said push it into the slot to make sure,

 

[T50]

I opened the lid and it seems good to me?!
How may i understand that it is lose? i should push it backward or forward.. It is loose, i think but don't know what to do with this shitty chinnese tunner

 

[Brummie]

push it backwards so it feels as if it fits well

 

[parkster]

I've also had a loose tuner problem. I had to push it "Down" to get it in right.

You know if it's fitted correctly because it gives off a "green light" which you can see looking down from above. You don't need to take the top off the box - if you can see the green light the tuner card is fitted okay.

If my tuner card is not in correctly - under "tuner configuration" I get nothing - instead of "Tuner A: BCM4505 (DVD-S2)".

If you get a blank screen under "tuner configuration" and there is no green light - sounds like a loose tuner card.

 

[parkster]

If not that - it would be a good idea to plug any old digibox in (e.g. freeview) just to see if that picks up any signal. If not - the problem is not your box and you know where to direct your attention.

 

[T50]

Solved.
Tunner was loose . I pushed it back and fixed it very well with the lid. Ehmm, chinnese products, what you could wait good from them. Thank you so much guys.
Regards.