ASH on display with USB to rs232 adaptor

duckkayak

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I have a problem which isn't being replied to in the correct section. Hopefully someone here in the PC section might have an answer. I have bought several boxes, EL 3020 ir plus but some people have new laptops which don't have the rs232 cable so I am trying to use a USB to rs232 adaptor and am now getting a target connect error with ASH shown on the display.

I can use my older laptop with the rs232 cable and it works fine and the message disappears. I've downloaded the patch for the ON/ASH problem but it still does the same.

Port settings, baud rate etc etc are correct and match the alimupg55 program settings. I'm hoping this is a more common problem with these USB adaptors and not specific to these boxes which is why I'm asking here as it might affect other boxes too.

Can anyone help.

TIA
 
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