I have the spiderbox 5000sd which ive bought 2nd hand and love the box just when i move the dish to 15.8e and put in these channels they dont clear do i need to have service + or Nuevo as the server etc and should there be a id or code also the ip/domain little bit bamboozled.... i have loaded latest software on usb stick but cant clear anything on 15.8e any help would be greatly appreciated